Terms of service.

Last updated: 2026. This is a plain-English summary of how our plans work. It should be reviewed by a qualified professional before being relied upon.

1. Our service

Nothing Upfront designs, builds, hosts and maintains websites for businesses in exchange for a monthly subscription fee. The features included depend on the plan you choose, as described on our pricing page.

2. Payment

There is no setup fee. Your first monthly payment is due on the day your website goes live, and on the same date each month after that. Prices exclude VAT unless stated.

3. Minimum term and cancellation

• 12-month plan: a minimum term of 12 months from launch, continuing monthly afterwards. You may cancel with 30 days’ written notice once the minimum term has ended.
• Rolling monthly: cancel at any time with 30 days’ written notice.

If you decide not to proceed before your site goes live, you owe nothing.

4. Ownership

Your domain name and all content you supply (text, images, logos) remain your property. The website design and code are licensed to you for the duration of your subscription. After your minimum term you may purchase the website outright for a one-off fee, which we’ll confirm in writing on request.

5. Updates and support

Content updates are included up to your plan’s monthly allowance. Larger changes, such as new sections or features, may be quoted separately and will always be agreed with you first.

6. Your responsibilities

You confirm that you have the right to use any content you send us, and that your website will not be used for unlawful purposes.

7. Liability

We take great care to keep your website secure and online, but we cannot guarantee uninterrupted availability. Our total liability is limited to the fees you have paid in the previous three months.

8. Contact

Questions about these terms? Email hello@nothingupfront.co.uk.