Privacy policy.

Last updated: 2026. This policy should be reviewed by a qualified professional and updated with your registered business details before launch.

Who we are

Nothing Upfront (“we”, “us”) provides website design, hosting and maintenance services to small businesses in the UK. You can contact us at hello@nothingupfront.co.uk.

What we collect

• Details you give us through our enquiry form: your name, business name, email address, phone number and any message.
• Information needed to provide our service if you become a customer, such as billing details and website content.
• Basic, anonymous usage data about how our website is used, to help us improve it.

How we use it

We use your information to respond to your enquiry, provide and bill for our services, and keep you informed about your account. We will never sell your data or use it for unrelated marketing without your consent.

Legal basis

We process your data to take steps at your request before entering into a contract, to perform our contract with you, and for our legitimate interests in running our business — in line with UK GDPR.

How long we keep it

Enquiries that don’t lead to a project are deleted after 12 months. Customer records are kept for as long as required for accounting and legal purposes.

Your rights

You can ask to access, correct or delete your personal data, or object to how we use it, at any time by emailing us. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

Cookies

This website does not use advertising or tracking cookies.